These terms apply when you offer used drones, payloads, batteries, controllers or related equipment ("Trade-In Items") to Enestock for credit or payment against a purchase from us (the "Trade-In"). By submitting a Trade-In request you accept them.
1. Eligibility
- You must be 18 or older, or an authorised representative of a business or government body.
- You must be the lawful owner of the Trade-In Item, or authorised by the owner to sell it.
- The item must not be stolen, subject to a loan, lien or dispute, or restricted from sale by law or by contract.
- [Only the following brands and models are accepted: ___. Enestock may decline any item.]
2. How a Trade-In works
- Submit a request with the make, model, serial number, age, flight hours, condition and photographs.
- We give you an indicative value based on the information you provide.
- We inspect the item. The final value depends on the inspection, and we will confirm it in writing before you decide.
- If you accept, you hand over the item, and we apply [credit against your Enestock purchase / payment to your bank account].
3. Valuation
Indicative values are estimates, not offers. The final value depends on [model, age, flight hours, battery health, physical and functional condition, completeness of accessories and current market demand]. We may revise the value after inspection if the item differs from your description, and you may then accept the revised value or take the item back. [Return shipping cost: borne by you / by us.]
4. Condition and accuracy
You must describe the item honestly and completely, including any damage, repairs, crashes, modifications or missing parts. A false or incomplete description allows us to reduce or cancel the value.
5. Data and security
- Remove or back up all flight logs, mission data, maps, images, credentials and accounts from the item before handing it over.
- We will make reasonable efforts to wipe any data left on it, but you remain responsible for removing sensitive or confidential data.
- Items used for defense or government work must be declassified and cleared by you before trade-in.
6. Regulatory compliance
You must provide proof of ownership and, where applicable, the Unique Identification Number (UIN) or registration details and transfer records required under the Drone Rules, 2021 and other applicable laws. We may refuse any item that cannot be lawfully transferred. Each party is responsible for its own compliance.
7. Payment, credit and taxes
- [Credit or payment is made within ___ working days after you accept the final value.]
- The value is inclusive or exclusive of GST as stated in our written confirmation. [Confirm treatment.] Applicable taxes and invoicing follow Indian law.
- Credit has no cash value unless we say so in writing, and it may be limited to [___ months].
8. Transfer of ownership and risk
Risk in the item passes to us when we receive it. Ownership passes when you accept the final value and we pay or credit it. You must hand over the item in the condition you described, with the accessories listed.
9. Cancellation
You may withdraw your request before you accept the final value, at no charge other than any return cost stated above. Once you accept and we pay or credit the value, the Trade-In is final.
10. Our right to decline
We may decline or cancel any Trade-In, including after inspection, if the item is unsafe, damaged beyond economic repair, not as described, not lawfully transferable or outside our programme. Items we cannot accept may be returned to you or, with your consent, recycled responsibly.
11. Warranties by you
You confirm that you own or are authorised to sell the item, that it is free of claims and encumbrances, and that the information you gave us is true.
12. Liability
To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of data left on the item. Our total liability under these terms will not exceed the value agreed for the Trade-In Item.
13. Changes
We may change these terms or the Trade-In programme at any time. Changes do not affect a Trade-In you have already accepted.
14. Governing law and disputes
These terms are governed by the laws of India. The courts at Gurugram, Haryana have exclusive jurisdiction.
15. Contact
- Company
- Enestock
- Address
- Plot No-20, 1st Floor, Phase-1, Udyog Vihar, Gurugram, Haryana-122016, India
- info@enestock.in
- Phone
- +91 88008 66453
- Grievance Officer
- [Name of Grievance Officer]
- Hours
- Monday to Friday, [10:00–18:00 IST]