This statement sets out how Enestock meets its duties under the DPDP Act as a "Data Fiduciary" for personal data collected through www.enestock.in. It is a summary; the Privacy Policy gives full detail.
1. Our role
Enestock decides why and how personal data collected through the Website is processed, and is therefore the Data Fiduciary. Service providers that handle data for us act as Data Processors under our instructions.
2. Notice and consent
- We tell you what personal data we collect and why before or when we collect it, in clear language.
- We ask for your consent through a form checkbox or cookie banner, for a specific purpose, and we collect only data needed for that purpose.
- You can withdraw consent as easily as you gave it, by writing to us.
- Where the law allows processing without consent (for example, to meet a legal obligation), we say so.
3. Our commitments
- Use personal data only for the purposes we told you about
- Keep it accurate and complete where it affects a decision about you
- Protect it with reasonable security safeguards and access controls
- Delete it when its purpose is served and no law requires us to keep it
- Tell the Data Protection Board of India and affected individuals if a personal data breach occurs
- Use data processors only under a written contract
4. Your rights as a Data Principal
- Access a summary of your personal data, the processing and the parties it was shared with
- Correction and erasure ask us to correct, complete, update or erase your data
- Grievance redressal raise a complaint with us before approaching the Board
- Nomination name a person to exercise your rights if you die or become incapacitated
Send requests to info@enestock.in. We aim to reply within 30 days. Please include your name and the contact details you gave us so we can verify the request.
5. Duties of Data Principals
Under the DPDP Act you must give accurate information, must not impersonate anyone or file false or frivolous complaints, and must follow the law when exercising your rights.
6. Children
We do not knowingly process the personal data of anyone under 18. If we learn we have done so without verifiable parental consent, we will delete it.
7. Cross-border transfers
We transfer personal data outside India only to countries and providers permitted under the DPDP Act and subject to safeguards.
8. Contact and complaints
Questions or complaints can be sent to:
- Company
- Enestock
- Address
- Plot No-20, 1st Floor, Phase-1, Udyog Vihar, Gurugram, Haryana-122016, India
- info@enestock.in
- Phone
- +91 88008 66453
- Grievance Officer
- [Name of Grievance Officer]
- Hours
- Monday to Friday, [10:00–18:00 IST]
If you are not satisfied with our response, you may complain to the Data Protection Board of India.